JOB DESCRIPTION
Points2Shop, LLC d/b/a P2Sample seeks to hire a Director of Research Operations at its office in
Alpharetta, GA. U.S. Bachelor’s degree in Computer Science or a related field, or a foreign
equivalent; minimum 2 years’ experience with an online market research/survey company,
emphasizing research operations, data analysis, and operational management; working with large,
international, online communities within the affiliate marketing/advertisement or GPT space,
emphasizing community management and optimization; and implementing and optimizing API
integrations for sending and receiving sample and market research surveys in an automated
fashion. Duties include: assist the CEO and COO in establishing company standards, goals, and
objectives and achieving metrics to optimize company performance; direct and manage operational
aspects of the business to ensure efficiency, effectiveness and sustainability of operations; plan,
coordinate and direct activities in data preparation, sampling, data entry, and data analysis
departments to ensure optimization of workflow within assigned departments; oversee projects
(surveys/offers) and provide operational guidance as needed to ensure client satisfaction, cost
containment and quality assurance; identify and propose areas for technical optimization in own
and other departments; lead the onboarding process for new client API’s including full mapping of
all required survey qualifications; lead demos for new clients interested in using the P2Sample
DIY platform; and hire and train operations personnel. Submit a cover letter and resume to
Points2Shop, LLC d/b/a P2Sample, Attn: Janna de Bruijne, 3159 Royal Drive, Suite 360,
Alpharetta, GA 30022